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Ward6 | How omnichannel marketing is driving content transformation

Written by Admin | May 5, 2022 10:13:00 AM

Makes content more valuable


The implication of content transformation is all about opportunity. It focuses on how we can liberate content to become more engaging, dynamic, versatile, and reusable. However, content transformation alone is often not enough and benefits from being coupled with other methodologies.



Delivers a personal approach


In the pharmaceutical industry, omnichannel marketing is displacing multichannel marketing. Simply put, omnichannel provides a significantly better customer experience. This is accomplished by centring the strategy on the customer. You start by thinking about people's needs, and then you orchestrate channels and content to meet those needs. In other words, you create an experience. As a result, it's not the same message repeated throughout, but rather a story that develops and unfolds. Every time an HCP interacts with a channel, the content they see is related to what has come before and what is to come.



Keeps up with technology


Technology has now matured and gained acceptance in the pharmaceutical marketing and communications process. Traditional marketing teams, on the other hand, are not fully aware of the capabilities, limitations, and opportunities that now exist. Ward6 assists our clients in understanding how to deliver omnichannel marketing and the associated technologies. As a result, we see our services as a marketing partner as well as a change management agent, guiding and supporting our clients through the transition and keeping up with constant change.



Responds to customer insights


Contrary to the popular belief that agencies view the change to content transformation as a threat, Ward6 has embraced it as a central part of our omnichannel strategy. Our medical writers enjoy creating content that responds to insights derived from research and data, knowing that the relevance of their content is increased and that their audience is more likely to engage. Our digital and strategy teams collaborate to ensure that all parts are working seamlessly to achieve the most effective results possible.



Gives content when they want it


Content is the oil that keeps modern marketing running smoothly, and it has a significant impact on customer engagement, experience, and satisfaction. As a result, in a world where customer expectations demand content that provides a solution when and where they expect it, content transformation is a must.